Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To complete your return, we need a receipt or proof of purchase.

Refunds
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit automatically applied to your credit card or original payment method within a certain number of days.

Delayed or non-refundable refunds

If you haven’t received a refund yet, please check your bank account again first.

Then contact your credit card company, it may take some time before the refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still haven’t received your refund, please contact us at sales@voiceguide.gr